Getting Help With Your Certificate of Course Completion

Your certificate of course completion is a magical document. It can dismiss a traffic ticket and lower your insurance premiums by up to 10%. Take good care of it—you worked hard to earn it.

The care and feeding of your completion certificate.

Your certificate has two parts: a court copy and an insurance copy. Yeah! It's like killing two birds with one stone. Take the course once and your ticket goes away while your insurance premiums could go down for three years. Bonus.

Make it official. Be sure to sign your certificate before submitting to the court or insurance agent.

What are the certificate delivery options?

Your course registration fee includes free USPS first-class mail delivery of your certificate. We also offer express shipping options.

Delivery schedule for courses completed by 3 p.m. Mon-Fri:

USPS first-class mail

Delivery in 7-10 business days. Price: Free

UPS 2nd Day Air®

Delivery by the end of the second business day. Price: $20.95

UPS Next Day Air Saver®

Next business day delivery by end of day. Price: $28.97

UPS Next Day Air®

Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination. Price: $33.95

Note: UPS cannot deliver to P.O. boxes.

Can you send my certificate directly to the court?

Short answer: No.

Long answer: You must first sign your Certificate of Course Completion before submitting it to the court. Do not put the court’s address as the certificate delivery address. Doing so could cause the court to reject your certificate or your signed certificate to not reach the court by the ordered date.

Can you fax or e-mail the certificate?

Sorry, State law requires that send your certificate by mail. Courts will only accept an offically-printed certificate signed and submitted by you.

How do I get another copy of my certificate?

To request a duplicate certificate, call us toll free at (855) 326-8990. The fee for a duplicate certificate is $10. If you didn't receive receive your original certificate, the $10 fee is waived if your request is made within 30 days of the original certificate issue date.

Ticket dismissal

TDLR-approved and accepted 
by all Texas courts to dismiss 
a traffic ticket.

Insurance discount

Receive defensive driver 
discounts from most auto 
insurance companies.

Fast delivery

Courses completed by 3 p.m. 
are shipped the same day. 
Overnight delivery is available.

No reading required

Is reading not your thing? 
No problem. Optional course 
audio narration is available.